It is vital to have guarantees on the products in case of a fault. Roller shutters should never be purchased if there is no guarantee on the product or if the guarantees aren’t long enough.
Longer guarantees are better for the buyer. It is essential that a company provides guarantees on; parts & materials, labour and the motors if any.
The company that provides the most comprehensive guarantees would be the best to choose as the company has faith in their product and it protects the buyer.
Also watch out for warranties, as they do not cover the whole product as guarantees do. In Most cases, you will be paying more for shutters where a company’s guarantee is more comprehensive.
However a guarantee is only as good as the company that is going to back their guarantee and a good way to assess that is check for reviews google, trustpilot and product review just to name a few plus the easiest way to tell is the phone mannerism when you call to speak them and the response time which means how efficient they are at returning your calls emails and texts for quoting and information.
What is the reason you are purchasing roller shutters? Do you need to reduce the noise pollution in and around your home, control the light entering your windows, control the climate or temperature of rooms or the entire home, have shutters for added security to your home, or do you simply need roller shutters for added privacy?
Look at why you need the roller shutters and then assess whether the company, who you will be purchasing the roller shutters off, can provide these benefits with the window roller shutters they provide.
Do the roller shutters actually provide security? Not all companies offer shutter locks and not all roller shutters are built and installed the same i.e. you need to ask if and how do their roller shutters lock and how they construct them .
Buying purely on price is not always the best option. The cheapest shutters will most likely not be the best option; you get what you pay for.
When buying the cheapest window roller shutters, your short term gain is fulfilled; having roller shutters, but your long term gain will not be fulfilled. Quality, guarantees and service are all sacrificed.
Dealing with the wrong company may lead to you ending up spending more money on the shutters than intended. The company may have a long lasting list of service calls, shorter guarantees thus more money spent on extra service calls which also results in more of your down time wasted. You are then not getting a product that will fulfil your needs in the long term and the roller shutters may not provide the solution that you bought them for after many years.
The end result is, you will be spending more money than the initial investment. Thus when looking at the various prices of each company, look at the reasons why they are charging more/less than competitors.
Monument
Surfmist
Woodland Grey
Natural White
Shale Grey
Dune
Gully
Paperbark
Evening Haze
Jasper
Deep Ocean
Classic Cream
Blue Ridge
To find out about a company’s quality, it is best to check a company’s processes, their quality control methods and their objectives.
Quality can be observed by viewing a company's product images on their website or viewing their portfolio online. Many shutter companies display photos of their shutters in online portfolios or galleries.
Similarly, this can be done by going on-site to view and inspect the shutters a company has installed.
It is vital to have guarantees on the products in case of a fault. Roller shutters should never be purchased if there is no guarantee on the product or if the guarantees aren’t long enough.
It is best to do business with a company that has excellent service. As with any product, shutters are not invincible: problems may happen. Thus when buying roller shutters, it is ideal to do business with a company that will look after the customer.
The best company would be the one that also takes care of the customer after the sale. This may be possible to check via reviews google trustpilot product reviews testimonials, word of mouth or asking major clients they have done business with (as indicated on their websites).
Another aspect to look at when choosing which company to deal with is the professionalism of the company. How they treat the customer is important, as this is how you will be treated.
Also observing the policies of the company, its procedures in regard to work & quality of work i.e. check if the company has proper systems in place and criteria to fulfil. The employees and the way the company deals with the customer, prior, during and after the sale is an aspect to consider also.
Looking at the client database a company; more business generally means a company is professional in its field i.e. checking what scope of work the company has achieved in the past.
Another way to check the professionalism of a company is to see if a company is a member of any accredited associations. Most importantly, is if a company holds a security license; a company which holds a security license is clear of criminal records.
It would be a good idea to make a list of the questions that you need to ask a company to determine whether you should choose that company, and whether that company is the best company to fill your needs.
It is ideal to get more than one quote if you are not satisfied with the first quote or even the second quote. Not because of the price as that should not be your main concern for purchasing roller shutters. It's more about are the companies offering the correct roller shutters for me that are secure durable long lasting and are going to look good on my property more often than not products are chosen because of the price roller shutters are not all the same they use different motors profiles parts and colours its more important to deal with the better established supplier offering the correct window roller shutters to suit your home more than anything else because once they are fitted they are on there for good you can't trade them to upgrade for a better model in a few years time.
We provide the hassle free quote for our customers. You get all the information required on the quote and you can purchase your roller shutters directly from the quote. It's that simple to get new roller shutters.
Once again, not only are the roller shutters important, but also the service of the company; punctuality is vital, so your time is not being wasted.
Punctuality and timeliness for quotes and installation means your time (the customer) is not wasted. This should also be considered when choosing window roller shutters.
Ultimate shutter provides the fastest quote in Australia. Provide us the information about your project, and we'll give you a confirmed quote within 2 business hours.
In today’s economy, it is nearly impossible to get 100% Australian made products.
Therefore, it is good to find a company who achieves as close to this as possible.
Bear in mind, that in some cases, it is more beneficial for a company to import certain parts from overseas, as the parts may be of better quality such as with motors, aluminium shutter slats and aluminium pelmets.
We use European parts for our roller shutters which are then used to make custom made roller shutters for our Australian customers.
