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Dimi's Customer Experience with Ultimate Shutter

Adrian's Customer Experience with Ultimate Shutter

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4.8 Stars  -  Based on 129 User Reviews

Excellent service from quote stage to completion

Excellent service from quote stage to completion and post-install follow up. Glenn from Ultimate Shutter was an absolute professional. Shutters are fantastic quality and all work was completed promptly, within allotted timeframe and to high standard. Install was quick, communication brilliant and Bou and his installer pleasant to deal with and respectful of time. Highly recommended.
Scotty B

Excellent pre-sales service gave me the confidence to do the installation myself

We have seven shutters that protect our south-facing home from wind and storms that occur in the Northern Rivers of NSW. Excellent pre-sales service gave me the confidence to do the installation myself. Shutters came well packaged and millimeter-perfect making installation as easy as possible. They have been up for about a year and are working well. Now when wild weather is around we just 'shut the shields' and wait for the storm to pass (the biggest wind gust they have endured so far is 120 km/hr). The biggest selling point for us was their ability to cover a wide opening with multiple shutters and removable mullions. It only takes about a minute to go from 'wide open' to completely shut. Initially, we planned to only use the shutters during storms, but now we use them all the time for summer and winter insulation, and to create a cinema effect in the living area. Post-sales service has also been excellent, with Damien helping to customize the remote control and even replacing it when it stopped working. Overall, an excellent product and a pleasure to deal with.
Peter

Ultimate Shutter service has been exceptional!

Ultimate Shutter service has been exceptional! They were professional from start to finish and made the process easy. The shutters themselves are fantastic, keeping the heat in and the cold out, as well as outside noise. Would recommend Ultimate Shutter without hesitation.
James Ftiakas

Amazing experience with Ultimate Shutters!

Amazing experience with Ultimate Shutters! We talked to several companies when researching electric shutters for our windows and bi-fold door. Ultimate Shutters were the only company that were able to provide the style and size shutters we were looking for. From start to finish the whole process was very well organized. Michael, Rosa and the installers were friendly, helpful and responsive. It made the whole process easy and stress free. I couldn’t be happier with the quality of my shutters and their installation.
Vanessa G

I was very impressed with Ultimate Shutter

I was very impressed with Ultimate Shutter, from first contact with the sales team through to the installation. i was kept up to date throughout the process and everyone turned up when they said they would. I had double shutters installed for garage doors. They are strong and look great. There is a slight fall across the concrete driveway, the shutters close it off perfectly. I highly recommend Ultimate Shutter.
Lawrence Humphrys

ULTIMATE SHUTTER repesentative Damien has been a breeze

I can see why this company calls itself ultimate' because it is so in service, reliability, product quality and communication. From the onset, dealing with the ULTIMATE SHUTTER repesentative Damien has been a breeze. We received the samples within days of requesting them online. We found the samples to be invaluable not only to test the colour but also to feel the texture of the shutter. The follow up call and email to discuss the complexities of the window size was welcomed. This is by far the BEST company we have had to deal with during our home renovation period. Ultimately, it is refreshing to know that at the other end of the 'chat' customer service is an enthusiastic and professional staff member from the Ultimate Shutter team and NOT a robot! Thank you Damien.?
Manny Cassiotis
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